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FramesDirect Q&A Forum
Does FramesDirect give discounts to veterans? What special promotions or coupons are available to military veterans and military families at FramesDirect? Does FramesDirect have a military discounts webpage or website? more
What's FramesDirect returns and exchanges policy? Can you return in-store? How many days do you have to return items to FramesDirect for a full refund? Do I need a receipt to return my item to FramesDirect? Do items need to be in new condition? more
How much does FramesDirect charge for shipping? Do they offer free shipping all the time? Where does FramesDirect ship from? Do they ship on weekends? more
Last answer by Emilly Lynn 2 months ago +0 votes:
Thanks for detailed answer Im also looking for relevant Facebook pages more
Last answer by Amy Russell 53 months ago +0 votes:
FramesDirect accepts the following credit and debit cards for payment. Visa MasterCard American Express Discover Card Diners Club FramesDirect will also accept payment by Google Wallet and PayPal, which processes check payments.  You can opt to order your eye correction solutions with a Health Savings Card or Flex Spending by choosing "yes" when you are asked whether you would lik... more
Last answer by Amy Russell 53 months ago +0 votes:
FramesDirect does not currently offer or sell downloadable mobile applications for iPhone, iPad and Android mobile devices.  However, you can get additional information and keep up-to-date with the company by checking them out on the social networks conveniently listed below! more
Last answer by Knoji 56 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FramesDirect:FramesDirect sells eyeglass frames, eyeglasses, lenses, contact lenses, sunglasses and prescription sunglasses. Their frames and glasses are all name brands such as Bolle, Gucci, Ray-Ban, Oakley, Coach, Calvin Klein, Guess, Polo, Ralph Lauren and many others. FramesDirect also sells specialty glasses like computer glass... more
Last answer by Knoji 56 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FramesDirect:FramesDirect was founded by optometrists Dr. Dhavid Cooper and Dr. Guy Hodgson in 1996. Dr. Dhavid Cooper and Dr. Guy Hodgson started as partners in a chain of optometric practices in Houston, Texas. When the internet became a platform for e-commerce they wanted to expand and provide people with a wider selection o... more
Last answer by Knoji 56 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FramesDirect:FramesDirect has very good ratings and customer comments. Google Checkout Reviews rates FramesDirect 4.5/5 based on 372 customer reviews. ResellerRatings.com gives them an excellent overall rating of 8.18/10. A few customer comments include: “Great products with a wide array of selections to choose from,... more
Last answer by Knoji 56 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FramesDirect:FramesDirect is a member of the Greater Houston and South Texas Better Business Bureau with an A+ rating. They have been a member of the BBB since 1996. FramesDirect also has their Armed Forces Eyewear website where military members can get 10% to 30% discounts. They have been mentioned in numerous articles including th... more
Last answer by Knoji 56 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FramesDirect:FramesDirect has the following internet rankings. Alexa.com shows them with a traffic ranking of #8,386 in the United States and a worldwide traffic ranking of #30,065 with a reputation number (sites linking in) of 1,316. Their audience is primarily women between the ages of 18 and 35. According to Compete.com, Fram... more
Last answer by Knoji 56 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FramesDirect:FramesDirect uses the following methods to ensure safe transactions. They are verified SSL secured by thawte. They are also tested for safety by Safe Shopping Network. FramesDirect uses the https secure internet connection at their checkout. According to the Google Safe Browsing Tool, they are not a suspicious web... more
Last answer by Knoji 56 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FramesDirect:FramesDirect offers a Price Match Guarantee on many of the products they sell. Their prices are average compared with other online companies, usually in the middle range of prices. Here are some price comparisons. Marc by Marc Jacobs MMJ 004/S Sunglasses FramesDirect cost is $88.11. BestBuyEyeglasses.com cost is $7... more
Last answer by Knoji 56 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FramesDirect:FramesDirect offers free USPS First Class Mail shipping for orders of $99 and over. This free offer excludes contacts. They offer the following shipping methods. USPS First Class Mail: Orders under $99 cost $5.95. USPS Priority Mail - $8.95. Overnight - $19.95. For international shipping rates, you can click on ... more
Last answer by Knoji 56 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FramesDirect:FramesDirect accepts the following credit cards for payment. Visa MasterCard American Express Discover Card Diners Club FramesDirect will also accept payment by Google Wallet and PayPal. You can check yes or no at the checkout if your order is a Health Savings Card or Flex Spending. They do not mention accepti... more
Last answer by Knoji 56 months ago +0 votes:
Sam Montana provided an answer to this question in this review of FramesDirect:FramesDirect offers a 30-day return and exchange policy from the day you receive your order. If you receive a damaged product or a wrong prescription, they will make it right. They have the following return policy for each product: Frames only and sunglasses can be returned within 30 days for an exchange or store cre... more
Last answer by TinTinB 57 months ago +0 votes:
FramesDirect does not currently offer downloadable mobile apps for iPhone, iPad and Android devices. This online store sells eyeglasses, sunglasses, prescription sunglasses and contact lenses. You can choose from many types of eyewear products. Phone: 1-800-248-9427 You can find more information by visiting the source URL below or contact the customer service. Source URL: http://www.framesdire... more
Last answer by TinTinB 63 months ago +0 votes:
Yes, FramesDirect ships orders to International countries. However, customers should contact the expert opticians by phone at +1 713-914-0011 before placing an order. Also, they should keep in mind that there are taxes and duties required by the customs of their respective countries. The shipping rates for International customers vary by country that's why they have a shipping rate calculator page... more
Last answer by Jeanne Ruczhak-Eckman 66 months ago +0 votes:
FramesDirect sells deigner brand eyeglasses and sunglasses. They include Gucci, Hugo Boss, Nine West, Ralph Lauren, Saville Rowe, and Tag Heuer regular eyeglasses. Sunglasses include Carerra, Ed Hardy, Polo, Spy, and Vogue. This is just a partial listing but yes, they do sell actual designer brands. more
Last answer by Guimo Pantuhan 66 months ago +0 votes:
If you wish to return your product for an exchange or refund, you may return the item within 30 days of receiving your product. Exchanges: They offer a one-time exchange on the return of any eyeglasses or sunglasses. There is a fee for exchanging frames with prescription lenses. If an exchanged product requires a change of size, color or model, the returned item will be credited toward the cost of... more
Last answer by Guimo Pantuhan 66 months ago +0 votes:
YES, Framesdirect.com accepts PayPal for payment. Right at the bottom of the company’s homepage, you can see the different payment methods. Beside PayPal, they also accept major credit cards like Visa, MasterCard, American Express, Discover and even Diners Club card. You may also the Google Checkout for purchases and payments. more
Asked by Jen O in FramesDirect1 answers
Last answer by Knoji 67 months ago +0 votes:
You can find the answer to this question in this review of FramesDirect written by Jeffrey Labergas - an excerpt is posted below:Eyeglasses are used to aid eye problems that are due for different reasons like aging, genetics or harmful environmental effects. But today, eyeglasses are not only use to aid medical conditions of the eyes but as an accessory as well. And, for the perfect combination of... more
Last answer by Knoji 67 months ago +0 votes:
The answer to question was posted in this review of FramesDirect written by Jeffrey Labergas - an excerpt is posted below: Free Shipping FramesDirect offers free ground shipping to their customers. For this option, the processing time would be 2-4 business days and the total estimated delivery time is 6 to 11 business days. Live Chat Support FramesDirect offers a live chat support to acc... more
Last answer by Knoji 67 months ago +0 votes:
The answer to question was posted in this review of FramesDirect written by Jeffrey Labergas - an excerpt is posted below:The business of selling eyewears online is very competitive and tough. With this, FramesDirect is always subjected to a number of strong rivals and two of those are Zenni Optical and GlassesUSA. FramesDirect vs. Zenni Optical Like FramesDirect, Zenni Optical is also an onli... more
Last answer by Knoji 67 months ago +0 votes:
The answer to question was posted in this review of FramesDirect written by Jeffrey Labergas - an excerpt is posted below: ITEMS FramesDirect Zenni Optical GlassesUSA Men’s Glasses $49.48 $45.95 $48 Women’s Glasses $48.27 $39.95 $49 Sunglasses $37 $29.95 $59 Acuvue Contact Lenses ... more
FramesDirect Overview

FramesDirect sells eyeglass frames, eyeglasses, lenses, contact lenses, sunglasses and prescription sunglasses. Their frames and glasses are all name brands such as Bolle, Gucci, Ray-Ban, Oakley, Coach, Calvin Klein, Guess, Polo, Ralph Lauren and many others. FramesDirect also sells specialty glasses like computer glasses, reading glasses and safety goggles. Their website has helpful buying guides and tips for buying glasses online.  more

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